How do I donate on your website?

Watch this video for a step-by-step guide!

Video link

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How do I adjust my recurring donation amount?

Fill out this form (Modify Your Recurring ACH or Credit Card Donation) to increase or decrease your recurring ACH or credit card donation.

 

How can I cancel my recurring donation?

Fill out this form (Modify Your Recurring ACH or Credit Card Donation) to cancel your recurring donation.

 

Can I convert a one-time donation to a recurring donation?

No. You need to decide at the time of donation if it will be a recurring donation or not.

 

What payment methods can I use on your website?

We accept:

• Credit cards

• Debit cards

• Apple Pay or Google Pay

• ACH payments

 

What is EFT?

EFT stands for "Electronic Funds Transfer," which is a digital transfer of money through an online payment system.

 

What is ACH?

ACH stands for "Automated Clearing House" a system used for electronically moving money between bank accounts in the U.S.

 

What’s the difference between EFT and ACH?

EFT is a general term for all digital payments. ACH is a specific type of EFT used for direct deposits or payments between bank accounts.

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Can I still give using ACH even if I don't use online banking?

Yes, you can! Fill out this form (Authorization Request for ACH Monthly Donation) to give via ACH - “bank-to-bank payment”.

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What are the advantages of giving by ACH compared to credit card?

ACH transactions have a lower processing fee. Credit card fees are higher, particularly for AMEX. However, rest assured that your entire intended donation will always go to the ministry you are supporting.

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How will I receive my year-end giving statement?

Year-end giving statements are emailed to you, typically in mid-January of the following year, unless you've previously requested paper statements. To request a paper copy, email donations@jems.org with your full name and mailing address, and request a hard copy of your year-end giving statement.

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Can I access my donation history online?

Not currently. However, you can email donations@jems.org and request a current year-to-date report of your donation history.

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Can I give directly to a missionary or campus minister?

Yes, but you won't receive a tax-deductible receipt. To get a tax-deductible receipt, donate through JEMS.

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What are the different ways I can financially support JEMS?

Learn about all the ways to give by clicking here.

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Why is the URL of the payment page “secure.lglforms.com/form_engine/…”?

Our donation platform is Little Green Light (lglforms) and the payment page is hosted on their site.

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